Help for Addiction in Florida

Learn more about the Admissions Process at The Wave of North Florida.

Seeking support for addiction is a courageous and transformative step, whether you’re pursuing treatment for yourself or helping a loved one navigate the process. At The Wave of North Florida, we understand the complexity of these decisions and provide a compassionate, streamlined admissions process to ensure everyone feels supported from the very first call. Below is an outline of the journey for individuals and families seeking help for addiction in Florida, detailing every step from the initial outreach to arriving at our facility.

The First Call: Taking the First Step

For Individuals Seeking Help

Making the initial call can feel overwhelming, but at The Wave of North Florida, our team is here to provide guidance and encouragement. When you reach out, you will speak with an admissions specialist who is trained to understand your unique circumstances. We begin by gathering information about your situation, including the substances involved, the duration of use, and any underlying mental health concerns.

During this confidential conversation, we explain the levels of care we offer—from detox to residential treatment, partial hospitalization programs (PHP), and intensive outpatient programs (IOP). Our goal is to help you feel informed and empowered as you take this significant step toward recovery.

For Families and Loved Ones

If you’re calling on behalf of a loved one, we’ll guide you through the process with empathy and understanding. Many family members feel unsure about how to start the conversation or express their concerns. Our admissions team provides resources and suggestions for initiating these discussions while ensuring the individual’s privacy and dignity are respected.
We’ll also discuss the levels of care available and address any immediate safety concerns, such as withdrawal symptoms or co-occurring mental health issues. Our goal is to create a collaborative approach that supports the individual while equipping family members with tools to navigate this challenging time.

Learning About the Levels of Care

Understanding the appropriate level of care is crucial for a successful treatment journey. At The Wave of North Florida, we provide a range of evidence-based programs tailored to meet the needs of each client.

Detoxification (Detox)

Detox is often the first step for individuals struggling with physical dependence on substances. Our medically supervised detox program ensures safety and comfort during withdrawal. Physicians, nurses, and behavioral health specialists monitor clients around the clock, managing symptoms and providing emotional support. This phase typically lasts 5-7 days but can vary based on the individual’s needs.

Residential Treatment Program (RTC)

Residential treatment offers a structured, immersive environment where clients can focus entirely on their recovery. This level of care is ideal for individuals who need intensive therapy and support to address underlying issues, such as trauma or co-occurring mental health disorders. Clients participate in daily therapy sessions, group activities, and holistic practices designed to foster long-term healing.

Partial Hospitalization Program (PHP)

PHP is a step down from residential care, offering comprehensive treatment during the day while allowing clients to return home or to a sober living environment in the evening. This program bridges the gap between intensive residential care and outpatient services, focusing on skill-building and relapse prevention.

Intensive Outpatient Program (IOP)

IOP provides a flexible treatment option for individuals transitioning from higher levels of care or those whose needs do not require 24/7 supervision. Clients attend therapy sessions several times a week, focusing on maintaining recovery, developing coping strategies, and rebuilding their lives.

Your future is waiting – let The Wave help you reclaim it.

Insurance Verification and Financial Guidance

For Individuals Seeking Help

Navigating insurance and financial questions can be a significant barrier to treatment, but our admissions specialists are here to assist. After gathering preliminary information, we verify your insurance coverage to determine the extent of benefits available. This process is handled quickly and efficiently, often within the same day. If you do not have insurance or need additional financial support, we provide guidance on payment options, including financing plans and scholarships that may be available. Our goal is to remove financial obstacles so you can focus on your recovery.

For Families and Loved Ones

Families often play a critical role in organizing treatment, including managing insurance and finances. Our team works closely with you to clarify coverage details, address any concerns, and explore additional resources if needed. We’ll ensure you have a clear understanding of the costs and options so you can make informed decisions on behalf of your loved one.

The Intake Process

Arriving at The Wave of North Florida

The intake process is designed to ensure a smooth transition into treatment. Upon arrival, clients are greeted by our warm and professional staff, who prioritize making everyone feel welcome and comfortable.

For Individuals Seeking Help

During intake, you will complete a thorough assessment conducted by our clinical team. This includes:

Medical Evaluation: A physician will review your medical history, perform a physical examination, and discuss any immediate health concerns.
Psychological Assessment: Our therapists will evaluate your mental health, identifying any co-occurring disorders that need to be addressed during treatment.
Substance Use History: Understanding your substance use patterns helps us tailor your treatment plan.

Once the assessments are complete, you will receive a personalized treatment plan outlining your path forward. This plan is designed to address your unique needs and goals, setting the foundation for a successful recovery.

For Families and Loved Ones

If you’re accompanying a loved one during intake, you will have the opportunity to meet with our staff to discuss your concerns and ask questions. We provide resources on how to support your loved one throughout their recovery journey. Family involvement is often encouraged during treatment, as it plays a vital role in long-term success.

Ongoing Support and Communication

For Individuals Seeking Help

Throughout your stay, our team maintains open communication to ensure you feel supported every step of the way. Regular check-ins and progress reviews allow us to adjust your treatment plan as needed, ensuring it continues to align with your goals.

For Families and Loved Ones

Families are kept informed of their loved one’s progress (with the client’s consent) and are invited to participate in family therapy sessions. These sessions aim to repair relationships, improve communication, and build a strong support network for sustained recovery.

Aftercare and Alumni Support

Recovery doesn’t end when treatment concludes. At The Wave of North Florida, we prioritize aftercare planning to ensure a smooth transition back into everyday life.

For Individuals Seeking Help

Before completing your program, you will work with our team to develop an aftercare plan tailored to your needs. This may include:

Referrals to outpatient therapy or support groups.
Sober living arrangements.
Relapse prevention strategies.

Our alumni program provides ongoing support through regular check-ins, events, and peer connections. Staying connected to a recovery community significantly enhances long-term success.

For Families and Loved Ones

Families receive resources and guidance on how to support their loved one post-treatment. We offer educational materials, access to family support groups, and tips for fostering a healthy and supportive home environment.